Visa refusal, changed travel dates and cancellation
In brief
The authority decides on the visa, the insurer on the contract. Whether and under which conditions a contract can be changed or terminated depends on the insurance terms.
Type of sources used
Procedural statements come from the information pages of the Federal Foreign Office and the European Commission. Contract questions are answered exclusively by the insurer.
Handling by the insurer
Whether a change, withdrawal or refund is possible follows from the insurance terms of the respective plan and the decision of the insurer.
This website cannot promise a refund and expressly does not do so.
Documents and contact
Which documents are required to handle a request is determined by the insurer. Please address contract questions directly to the insurer.
Questions about the visa procedure itself go to the competent mission.
Questions about this page
- Will I get my premium back if my visa is refused?
- No promise can be made here. Whether a refund is possible depends on the insurance terms and the decision of the insurer.
- What applies if my travel dates shift?
- Changes to the period are contract matters. The insurer decides on the basis of its terms.
Where to verify this authoritatively
Clarify procedural questions with the competent mission and contract questions exclusively with the insurer.
Sources
- Frequently asked questions about visas
- Publisher:
- Federal Foreign Office
- Classification:
- Official source
- Scope:
- Processing, refusal, supporting documents
- Reviewed on:
- Applying for a Schengen visa
- Publisher:
- European Commission
- Classification:
- Official source
- Scope:
- Procedure, documents and responsibilities
- Reviewed on:
Note
This page describes general processes and contains no promise of refund, change or termination of a contract.